TRY VIRAL · SUPPORT

Need a hand?

Try Viral helps short-form creators generate scripts, score hooks, and plan a week of content. We read every support message.

Email us
support@trifid.media

We aim to reply within 1-2 business days.

Common questions

Do I need an account? Yes. Sign in securely with Apple or Google, then complete the short onboarding flow.

Is it free? The free plan includes 3 generations per day. Try Viral Pro is an optional auto-renewable monthly subscription shown at the localized App Store price (expected to be $9.99 USD in the United States).

How do I manage Pro? You can restore purchases in the app or manage and cancel your subscription in your Apple ID subscription settings. Deleting your Try Viral account does not cancel an Apple subscription.

Where is my saved work? Saved items are stored locally on your device in version 1. They are not synced to a cloud account.

How does the AI work? Your topic, caption, hook, or niche is sent to our backend to return a result. When provider credentials are available, the backend uses the OpenAI API. If the provider is unavailable, the backend may return a structured fallback result so the app remains usable.

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Try Viral is made by Trifid Media, Dubai, UAE.